Privacy Policy – Premium Mattress Outlet

Premium Mattress Outlet (“we,” “our,” or “us”) respects your privacy and is committed to protecting your information. This Privacy Policy explains how we collect, use, and protect your data, including when you opt in to receive SMS/text messages.

1. Information We Collect

Personal Information

• • Name
  • Email address
  • Phone number
  • Billing and shipping address

Payment Information

• • Payments are securely processed by Helcim
  • We do not store full credit card or banking details

Automatically Collected Information

• • IP address
  • Browser/device type
  • Website activity

2. How We Use Your Information

We use your information to:

• • Process orders and payments
  • Communicate about purchases or inquiries
  • Provide customer support
  • Send promotions, offers, and updates
  • Deliver SMS/text messages if you opt in

3. SMS/Text Messaging Policy

By providing your phone number and opting in, you consent to receive SMS messages from Premium Mattress Outlet, which may include:

• • Order updates and confirmations
  • Appointment reminders
  • Promotional offers and marketing messages

SMS Terms:

• • Message frequency may vary
  • Message and data rates may apply
  • Consent is not a condition of purchase

Opt-Out Instructions:

• • You can opt out at any time by replying STOP to any message
  • For help, reply HELP or contact us directly

We do not sell or share your phone number with third parties for their marketing purposes.

4. Payment Processing & Security

All payments are processed through Helcim, a PCI-compliant provider:

• • Payment data is encrypted
  • We do not store sensitive card data
  • Transactions are subject to Helcim’s security standards

5. Sharing of Information

We do not sell or rent your personal information.

We may share your data with:

• • Helcim (payment processing)
  • SMS service providers (for messaging delivery)
  • Shipping and delivery partners
  • Website hosting and analytics providers

These parties only use your data as necessary to perform their services.

6. Cookies & Tracking

We may use cookies to:

• • Improve site functionality
  • Analyze traffic
  • Support marketing efforts

You can disable cookies in your browser settings.

7. Data Security

We take reasonable steps to protect your information, but no system is completely secure.

8. Your Rights

You may:

• • Request access, updates, or deletion of your data
  • Opt out of marketing communications at any time (including SMS via STOP)

9. Third-Party Links

We are not responsible for the privacy practices of third-party websites linked from our site.

10. Children’s Privacy

We do not knowingly collect information from individuals under 13.

11. Updates to This Policy

We may update this policy at any time. Changes will be posted here with a revised effective date.

12. Contact Us

Premium Mattress Outlet
Premium Mattress Outlet
Email: [email protected]
Phone: 480-866-0700